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Service

AUTHORIZED SERVICE CENTERS PROVIDING REPAIR SERVICES FOR DEDRA, PANSAM, DESCON EQUIPMENT.

SERVICES IN POLAND:

1. DEDRA EXIM, ul. 3 Maja 8, 05-800 Pruszków, tel. (22) 738 37 77 ext. 129, 165, serwis@dedra.pl

2. P.H.U. FANTON, ul. Główna 11a, 76-251 Kobylnica, tel. (59) 840 42 98, biuro@fanton.com.pl

Since the autumn-winter season 2018, we have started cooperation with two national services Bimex.pl and Elektropark, they provide warranty and post-warranty repair services for oil and gas heaters, models: DED9941, DED9943, DED9944, DED9945, DED9948, DED9949 oraz DED9950, DED9951, DED9952, DED9953, DED9955TK, DED9956TK:

3. BIMEX.pl

Gutowo Wielkie 7, 62-300 Września

ul. Kościuszki 14, 62-300 Września

ul. Witkowska 117, 62-200 Gniezno

ul. Wróblewskiego 2, 62-100 Wągrowiec

4. Elektropark, ul. Braci Peugeot 1, 64-200 Karpicko


FOREIGN SERVICES::

1. SLOVAKIA, JS SERVIS, Jaroslav Slepčan,Kostiviarska cesta č. 43, 97401 Banska Bystrica, tel. 421 903 135 383, js-servis@js-servis.com

2. ROMANIA, EPINVEST, str. Avram Iancu nr 502-504, comuna Floresti, judetul Clij, tel. 402 645 909 71

3. CZECH REPUBLIC, ABONETA, 50 311 Hradec Kralove Dvorska 232/3, tel. +420 605979919, pujcovna@aboneta.cz

4. LITHUANIA, UAB VIRDAINA, Veterinarijos g.4A, LT-72221, Taurage, tel. 370 628 98 877, info@virdaina.lt, UAB „LISOKSA”, Lentvario g.16B-101, LT-02300 Wilno

5. LATVIA, NEDEK Instrumenti Un Serviss, Latvija Jūrmala, Jēkabpils iela 20, tel. 371 261 40 925, nedek@nedek.lv 

6. HUNGARY, NAZSA Gépkölcsönző és Barkácsüzlet, Közép utca 6, 9024 Gyõr, Magyarország, tel.: +36-96/422-816, Mob.: +36-20/952-7084, www.nazsa.hu

7. SLOVENIA Elektroinstalacije Feliks Fras s.p., Preradovičeva ulica 22, 2000 Maribor / SLOVENIJA, Gsm. 031/303 627, Fax: 02/33 28 396, Tel.: 02/42 12 417 

 

FILING A COMPLAINT - REQUIREMENTS:

  1. The complaint should be filed at the point of purchase of the machine.
  2. The machine under complaint must be handed over to the point of purchase in its original packaging
  3. the device must be protected (appropriate filling), so that it is not damaged in transit
  4. Warning: ATTENTION: equipment powered by liquid fuels can be shipped only with an empty fuel tank.
  5. Details of the complainant: name, surname, address, contact phone.
  6. Name and model of the advertised device
  7. Description of the defect.
  8. A copy of the proof of purchase

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