Service

AUTHORIZED SERVICE CENTERS PROVIDING REPAIR SERVICES FOR DEDRA, PANSAM, DESCON EQUIPMENT.

SERVICES IN POLAND:

1. DEDRA EXIM, ul. 3 Maja 8, 05-800 Pruszków, tel. (22) 738 37 77 ext. 129, 165, serwis@dedra.pl

2. P.H.U. FANTON, ul. Główna 11a, 76-251 Kobylnica, tel. (59) 840 42 98, biuro@fanton.com.pl

Since the autumn-winter season 2018, we have started cooperation with service Elektropark, which provide warranty and post-warranty repair services for oil and gas heaters, models: DED9941, DED9943, DED9944, DED9945, DED9948, DED9949 oraz DED9950, DED9951, DED9952, DED9953, DED9955TK, DED9956TK:

3. Elektropark, ul. Braci Peugeot 1, 64-200 Karpicko

FOREIGN SERVICES::

1. Bulgaria, AS Service, str. Ferdinandova 81b, Bourgas, tel, +359898439999, asservicebourgasltd@abv.bg 

2. Croatia, KARMAT, Kneza Domagoja 13, 41263 Koprivnica, Hrvatska, tel 00385 98 790 990, karmat@kc.t-com.hr 

3. Czech Republic, ABONETA, 50 311 Hradec Kralove Dvorska 232/3, tel. +420 605979919, pujcovna@aboneta.cz

4. Hungary, NAZSA Gépkölcsönző és Barkácsüzlet, Közép utca 6, 9024 Gyõr, Magyarország, tel.: +36-96/422-816, Mob.: +36-20/952-7084, www.nazsa.hu

5. Hungary, Szalka-Szerszam Kft, Ul. Nanki Donat utca 2, 4700 Mateszalka, tel. +36-70-4022-559, szalkaszerszamkft@gmail.com 

6. Lithuania, UAB VIRDAINA, Veterinarijos g.4A, LT-72221, Taurage, tel. 370 628 98 877, info@virdaina.lt, UAB „LISOKSA”, Lentvario g.16B-101, LT-02300 Wilno

7. Latvia, NEDEK Instrumenti Un Serviss, Latvija Jūrmala, Jēkabpils iela 20, tel. 371 261 40 925, nedek@nedek.lv 

8. Romania, EPINVEST, Floresti 407280, DN1 E60 km. 487 + 700 m, Hala 1/A, jud. Cluj, tel. 402 645 909 71

9. Slovakia, JS SERVIS, Jaroslav Slepčan,Kostiviarska cesta č. 43, 97401 Banska Bystrica, tel. 421 903 135 383, js-servis@js-servis.com

10. Slovenia, Elektroinstalacije Feliks Fras s.p., Preradovičeva ulica 22, 2000 Maribor / SLOVENIJA, Gsm. 031/303 627, Fax: 02/33 28 396, Tel.: 02/42 12 417 

FILING A COMPLAINT - REQUIREMENTS:

1. The complaint should be filed at the point of purchase of the machine.
2. The machine under complaint must be handed over to the point of purchase in its original packaging
3. the device must be protected (appropriate filling), so that it is not damaged in transit
4. Warning: ATTENTION: equipment powered by liquid fuels can be shipped only with an empty fuel tank.
5. Details of the complainant: name, surname, address, contact phone.
   
6. Name and model of the advertised device
7. Description of the defect.
8. A copy of the proof of purchase